Refund Policy

This policy explains how refunds work for services provided by [LEGAL ENTITY NAME] ("AVEM"). This website does not sell products or take payments online; engagements are arranged directly with us.

Services and fees

AVEM provides marketing services under a written agreement or statement of work. Fees, deposits and payment schedules are set out in that agreement.

Eligibility for a refund

Refunds are considered in line with the terms of your specific agreement. As a general guide:

• Deposits are [non-refundable / refundable within [N] days of payment, before work begins].
• Fees for work already performed or delivered are non-refundable.
• If we fail to deliver an agreed milestone, you may be entitled to a partial refund for that milestone as described in your agreement.

How to request a refund

Email avemismarketing@gmail.com with your invoice reference and the reason for your request within [N] days of the relevant payment. We will respond within [N] business days.

Changes

We may update this policy; the "last updated" date reflects the latest version. Questions? Email avemismarketing@gmail.com.